Voskamp sets new standard in smart access management

“I already knew Flawless from an earlier project, where we had a good experience. They also provided exactly what we needed for the data broker project. We were particularly pleased with the collaboration with Flawless Workflow. They were proactive throughout the process and really thought along with us to understand what we wanted and achieve it together. In addition, I appreciated their flexibility in incorporating new features during development. The fact that they were able to pick up our idea and come up with a flexible solution within two months was great!”

Steven de Jong | Digital Services Manager, Voskamp Group

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Introduction

About Voskamp Group

With more than 70 years of experience, 700 employees and 28 branches across the Netherlands, Voskamp Group a leading total supplier in construction, technology and security. Every day, they help their customers connect buildings and people smartly and safely. Within the Digital Services division, Voskamp combines physical and digital solutions, with a growing focus on smart access control. Their ambition? Making customer processes easier while operating yourself in a more flexible and scalable way.

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Ambition

Towards smart and scalable access control

Voskamp Group supplies and installs doors with access control systems, so that employees and visitors always have access to the right spaces at the right time.

In order to optimally support customers, Voskamp Group is continuously taking steps to connect physical and digital worlds in a smarter way. That is why the need arose for a future-proof and scalable solution for access control.

Previously, connecting new customers to the access control system required a separate customized solution at a time. That worked, but offered too little flexibility and scalability for the future. In addition, it meant that customers could not easily manage users and rights from their own HRM systems.

The goal was clear: connect new customers faster and easier, centrally manage processes and give users access directly from their own systems. This is how Voskamp took the next step towards more efficient and smarter access management.

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Solution

A dynamic and future-proof data broker

To achieve this goal, Voskamp Group and Flawless Workflow jointly developed a dynamic data broker. This middleware forms the link between customers' HRM and ERP systems and on-site access control systems.

Where separate links were previously required per customer, the data broker now provides one generic and scalable solution. New customers can easily be added, after which the system communicates directly with their internal HRM and ERP data. New employees or changes in rights are automatically transferred to the doors they have access to within 30 seconds.

Smart, scalable and easy to maintain

The solution that Flawless Workflow has built offers Voskamp Group and its customers important advantages:

• Easy onboarding of new customers
  Previously, a customized solution had to be built for each customer to link their HRM/ERP to the access control system. Now Voskamp can quickly connect new customers in a generic way. This makes the process much more efficient and directly applicable to new customer relationships.
• Direct and automatic synchronization
  As soon as a customer changes something in their HRM system, such as adding a new employee or changing a group, it is automatically retrieved and processed by the data broker every 30 seconds. This ensures speed and reliability.
• Flexibility and expandability
  The solution is modular and flexible. Wishes and ideas can be easily integrated, allowing Voskamp to effortlessly respond to changing customer needs and market developments.
  
• Local and secure deployment
  The data broker runs locally within Voskamp's IT infrastructure. This means that their customers' data does not run via external servers. This is not only safer, but also guarantees speed and full control over data and integrations.
• Fast turnaround time and close cooperation
  Within two months, the solution was live. Thanks to short lines of communication and intensive cooperation, Voskamp was able to quickly provide their customers with an efficient and user-friendly access option.

“This has taken major steps compared to the old way of working.”

Continuation

Outcome and impact

The introduction of the data broker was a big step forward for Voskamp Group. The solution makes it possible to connect new customers quickly and easily, without the need for customization. This not only reduces implementation time, but also allows customers to manage access directly from their own HRM systems.

A lot of gains have also been made in terms of functionality. Where previously only users and groups could be linked to locks, the data broker now offers support for creating users, groups and locks. This makes the solution more versatile and more suitable for various customer needs.

Thanks to its modular design, the data broker is also ready for the future. New wishes and ideas can easily be added, giving Voskamp the flexibility to respond to changing market demand. Several customers have already joined and this number is expected to grow rapidly.

In addition to the technical benefits, Voskamp looks back on the development process with satisfaction. The collaboration with Flawless Workflow was experienced as very pleasant. Thanks to short lines of communication, proactive thinking and flexibility, the solution was able to go live in just two months. A speed that was essential to be able to serve customers on time and to offer immediate added value.