By
Jelle
November 30, 2025
July 18, 2025

Digital roadmap for the manufacturing industry

We explore the pros and cons of custom software. Get an idea of what custom software is, how much it costs, and whether it's right for your business.

In this article:

Sustainable developments in a saturated IT market

In a rapidly developing market, it's important that your company has the most reliable and helpful business technology. At Flawless Workflow, we start by identifying the wishes and needs within your company. We analyse using various frameworks in order to make the best software recommendations and developments in a saturated IT market.

Workflow Analysis

Before your organization anticipates the rapid developments in the IT landscape, it is important that the current procedures and work processes are carefully mapped out first. At what points are the processes already in order and where can there be any gains to be made? Together with your project team, Flawless Workflow maps out the current business processes, from which they are analyzed where they comply and fall short.

In addition to the regular business processes, the organization also pays attention to the activities of each employee. For each employee, the processes and procedures they go through are analyzed. In this way, the final changes that are implemented within the current procedures and work processes can count on more support.

Below, we explain the various steps that are completed during the workflow analysis.

Workflow Analysis Roadmap

  1. Organizational structure: We first look at the current organizational structure and associated business processes. What role does each employee have and what responsibilities come with the various functions and departments. How are tasks analysed and how are completed tasks assessed.
  2. Business process KPIs
    • Discover: Based on the workflow analysis, all business processes are mapped out. We divide them by degree of impact. This is how the most significant ones are at the top and it ends with supporting processes.
    • Categorizing: The established processes are then categorized according to various criteria. Think of departments such as sales, marketing, logistics and process types such as HR management, customer service and quality control.

Application Mapping

After the procedures and work processes have been analyzed, the current software and applications are further investigated. What is striking is that when this analysis is completed, data from one system is sometimes used for a completely different workflow in another system. Sometimes it even happens that data from one system is stored in another system and although this should not cause problems, insufficient synchronization can cause so-called data silos.

“A data silo is an isolated collection of information that is not accessible to the rest of the organization”

When it is not possible to reach all data centrally, there can be no so-called “single source of truth”. These defects can be specified using the gap analysis. This highlights shortcomings and seeks a future-proof new design to bridge these gaps. This can be done with the right API. For example, various API links can be created to better connect systems and better optimize workflows.

Below, we explain the different steps that are taken during the application mapping.

Application Mapping Roadmap

  1. Development of application blueprints: Designing a blueprint for the systems used. This includes identifying individual applications, their functions and their purposes.
  2. Interactions between applications: Understanding and mapping how different applications interact with each other and business processes. This includes data flows, interface management, and integration points.
  3. Aligning with business processes: Ensuring that the software architecture supports core business processes and resolves gaps identified in workflow analysis.

Custom software company Enschede

Flawless Workflow is a proud player in the Enschede software world. Our specialty? Building customized software solutions that seamlessly match the processes and needs of companies. Are you ready for tangible results and operational efficiency. An overview of the software market.

Gap Analysis

Following the workflow analysis and application mapping, Flawless Workflow performs a gap analysis. Using a gap analysis, the gap between the current situation and desired outcomes becomes visible. This provides insight into where you are now as an organization and what tools and organization of the right systems and applications can be used to achieve future goals.


Why a Gap Analysis?

  1. Insight into Shortcomings: The analysis specifically reveals where the organization falls short compared to its goals. This can relate to processes, technology, employee skills, or other essential aspects.
  2. Focus on Priorities: By identifying flaws, organizations can focus their efforts on the most critical areas that have the biggest impact on achieving desired results.
  3. Optimization of Resources: It enables organizations to allocate resources more effectively by investing specifically in areas where the biggest improvements are needed.
  4. Strategic Decision Making: A gap analysis is a valuable tool for strategic decision-making. It helps develop a well-thought-out strategy to address current challenges and achieve future goals.

Digital Roadmap

With the ultimate goal of making a company data-driven effectively, efficiently, it is important to see where the bottlenecks lie for each department branch. Below, we briefly explain to each department in the manufacturing industry how systems and applications are used to solve digital issues.

Supply Chain

Within each company, the data is located in many different places. Examples include ERP systems (Enterprise Resource Planning), CRM (Customer Relationship Management) packages and supply chain management systems. Common ERP systems in the manufacturing industry include AFAS and SAP. A company that connects its production system to its supply chain management system can optimize production schedules and inventory levels, reduce costs and improve delivery times. In addition, the benefits of connected systems go beyond internal operations alone. This allows you, as a company, to work more effectively with partners and suppliers, offering even more new opportunities for innovation and growth.


Administration/Finance

Synchronizing data between systems and dynamically maintaining and automatically updating data is essential when it comes to finances and administration. Through an integrated approach, companies can automate financial processes. Since there is quickly an abundance of data, Flawless Workflow first uses a workflow analysis, application mapping and gap analysis see how and where this data is stored and how and where this data is used.

In doing so, we make use of technologies such as data warehouses, API integrations and real-time data processing. These optimizations not only increase the efficiency of financial processes, but also lay the foundation for reliable reports and strategic decision-making based on current and consistent data. This contributes to a streamlined financial operation and helps organizations to respond quickly to changing market conditions.

planning

When it comes to planning, it is also valuable to synchronize and automate various business processes. This is because it enables your company to respond quickly and flexibly to changing circumstances. Seamless integrations with ERP systems ensure a consistent flow of data, allowing organizations to better anticipate operational needs, staff deployment, and project deadlines.

Quality Control

In striving for high-quality products and services, quality control plays a crucial role within the manufacturing industry. At Flawless Workflow, we recognize the importance of an effective quality control system to ensure that products meet the set standards and specifications.

A quality control includes systematically check, evaluating and safeguards quality throughout all stages of the production process. By integrating advanced technologies and methodologies, errors are prevented, consistency is ensured, and overall product quality is increased.

Operational Processes

Effective operational processes are the beating heart of an organization in the manufacturing industry. At Flawless Workflow, we focus on optimizing these processes through advanced analyses and technological solutions. Our approach includes:

  1. Process analysis: We perform in-depth analyses to understand existing operational processes, identify inefficiencies and identify opportunities for improvement.
  2. Data-driven optimization: By applying advanced data mining and analysis, we identify patterns and trends in operational data. This enables us to use data-driven insights to streamline processes and argue for investments and changes.
  3. Technological solutions: Flawless Workflow implements customized technology solutions to automate and improve operational processes. This includes using modern tools, applications, and integrations that meet the specific needs of the manufacturing industry.
  4. Efficiency improvement: Our goal is to increase overall efficiency by optimizing processes, reducing lead times and optimizing resource utilization.
  5. Continuous innovation: In a rapidly changing business environment, we strive for continuous innovation. We stay up to date with the latest technological developments such as artificial intelligence and apply them to improve operational processes and anticipate future challenges.

Our Success Stories

Our success stories where we have developed effective, efficient data-driven software solutions using the digital roadmap.

  • Voortman Steel Group: Voortman Steel Group is a manufacturer of CNC machines and solutions for steel builders and the manufacturing industry. Voortman worked with Flawless Workflow to ask them how they can automate their financial administration. Voortman uses two ERP systems, both of which have up-to-date data about operations. These are AFAS and SAP, two commonly used ERP systems in the construction and manufacturing industries. The wish was to synchronize the data from these two systems automatically and frequently and to translate it into financial control information.
  • Van Hoek Bouw: Van Hoek Construction is a sustainable construction organization that specializes, among other things, in large-scale concrete structures. Van Hoek Bouw has commissioned Flawless Workflow to facilitate and better organize capacity planning. Previously, Excel was used for this purpose. If someone does not have the right Excel knowledge, it is a fairly error-prone environment that only a few employees can make optimal use of. Using the digital roadmap, Flawless Workflow has developed a capacity planning and administration app for Van Hoek Bouw. The new app offers a dynamic planning module and automated functions for time administration, leave requests and mileage registration.
  • Lowik Construction: Lowik Construction is a construction company from Almelo that came into contact with Flawless Workflow with the wish to optimize the current planning system. The ERP system that Lowik Bouw uses is AFAS. Previously, capacity planning was still a manual process that took a long time. This is because various factors are taken into account, such as a capacity estimate per project, but also the availability of staff (e.g. vacations, leave). Using the digital roadmap, Flawless Workflow has made a direct link to extract information about projects and employees from AFAS.

Business Intelligence

Business intelligence (BI) is the process of turning data into information. This data is collected in a so-called data warehouse. The foundation of Business Intelligence lies in analyzing and interpreting this collected data to gain valuable insights that can help organizations make informed decisions.

A data warehouse acts as the central storage point for data from various sources within an organization. These can be internal systems, such as CRM and ERP.

Flawless Workflow merges data into interactive reports, intuitive data dashboards, and data visualizations. With the help of BI tools like Azure Data Factory, SQL and Power BI, Flawless Workflow makes data transparent, analyzable and strategy-supportive.

Artificial Intelligence

Artificial intelligence (AI), also known as artificial intelligence, is the umbrella term for systems and machines that can perform tasks that normally require human intelligence. Based on available data, AI is able to learn, reason and make decisions.

Flawless Workflow makes AI accessible to issues that require intelligent automation. By using AI models like OpenAI and Azure AI, your company can get access to predictive insights and advanced analytics. Take advantage of machine learning, natural language processing, and computer vision to boost efficiency and improve user experiences. However, it often appears that steps need to be taken with regard to processes, systems and data before AI can be used.

Final thoughts

Our Digital Roadmap approach, consisting of in-depth workflow analysis, application mapping and gap analysis, enables companies to operate more effectively, collaborate more efficiently and adapt to changing market conditions. By anticipating the needs of the rapidly changing market, Flawless Workflow helps companies in the manufacturing industry stay flexible, operate innovatively, and thrive successfully in the digital future. Using advanced technologies such as Business Intelligence tools and Artificial Intelligence models, Flawless Workflow offers customized solutions.

Learn how the digital roadmap can transform your organization and make an appointment with one of our consultants

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What is custom software?

Custom software, also known as custom software or custom software, refers to software applications that are specifically designed and developed for the unique needs of an individual company or organization. In contrast to standard software that is available for general use, custom software is built to automate, optimize and support specific business processes. It is tailored to the exact requirements and wishes of the user, providing flexibility and control over functionality and user experience.

What does custom software cost?

The costs of custom software can vary greatly depending on various factors, including the complexity of the project, the desired functionality, the technologies used, and the development time. In general, customized software can be more expensive in the short term in terms of initial investment than standard software. However, it is important to note that customized software can often provide long-term cost savings because it precisely meets the company's needs and eliminates the need to adapt to existing software.

Why custom software?

Custom software is often chosen to address specific business challenges that cannot be solved with standard software. It offers the flexibility to create functionality that perfectly matches business processes and can provide a competitive advantage by delivering unique features and capabilities. In addition, custom software enables companies to benefit from seamless integration with existing systems, provide an improved user experience and operational efficiency.

What are examples of custom software?

Examples of custom software may vary depending on the industry and the company. Some common examples include custom CRM systems, accounting software, inventory management systems, production planning tools, online customer service portals, and reporting dashboards. These software solutions are adapted to the specific needs of companies to automate and improve processes. We have this type of software projects realized.

What types of software are there?

There are countless types of software, each designed for specific purposes and functions. Some of the common types of software include:

  • Office software (e.g. word processors, spreadsheets)
  • Graphic design software such as Adobe illustrator
  • Multimedia software (e.g. video editing, audio recording)
  • Database Management Software
  • Business software (e.g. ERP systems, accounting software)
  • Development tools for software developers
  • Security software (e.g. anti-virus programs)
  • Cross-platform mobile apps
  • Game software

How do you create custom software?

The process of realising custom software includes:

  1. Sharing your vision and understanding your needs.
  2. Analyzing user behavior and expectations.
  3. Designing the software, including architecture and interface.
  4. Iterative building and testing of the solution.
  5. The implementation in your business environment.
  6. Ongoing support and maintenance for growth and adaptation.

We describe this process in detail at the bottom of our page about software development.

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